helpdesk_mgmt_sale_project
Keep a helpdesk ticket’s project in sync with the project defined on its linked sale orders so project tracking stays coherent.
Key Features
- helpdesk.ticket: Automatically sets a ticket's project to the unique project shared by its linked sale orders whenever the ticket has no project assigned.
- helpdesk.ticket: Prevents linking sale orders from different projects to one ticket by raising a validation error to preserve consistent project allocation.