helpdesk_mgmt_sale
Integrates Odoo helpdesk tickets with sales orders so both teams can link, review, and create related documents from either side.
Key Features
- helpdesk.ticket: Adds many-to-many links to sale orders, a stored counter, and smart buttons so agents can review associated orders or launch the linking flow directly from a ticket.
- helpdesk.ticket.link.sale.order.wizard: Provides a wizard that prefilters unlinked sale orders of the same commercial partner and attaches the selected ones to the ticket in bulk.
- sale.order: Adds many-to-many links to helpdesk tickets with a stored counter and tag widget so helpdesk users can see which tickets reference a sale order.
- sales: The sale order form gains a Tickets smart button that opens the related helpdesk tickets view and prepopulates the relationship context.