helpdesk_mgmt_fieldservice_project
Ensures field service orders generated from helpdesk tickets retain the ticket's project and task associations for consistent project tracking.
Key Features
- helpdesk.ticket: When launching the FSM order creation action from a ticket, the module injects the ticket's project and task as default values so the wizard proposes the correct links.
- fieldservice.order: FSM orders spawned from helpdesk tickets are automatically tied to the same project and task, keeping service delivery aligned with the underlying project plan.